The Veteran does NOT need to gather all evidence themselves - the VA has a Duty to Assist. If the
Veteran is unable to get their own Service Treatment Records or Private Medical Records the VA WILL
request them for you. However, for the VA to get Private Medical Records and/or Vet Center Records
you MUST provide VA with aVA Form 21-4142/21-4142a (records release).
IMPORTANT NOTES:
- ALL evidence obtained by the VBA or sent to the VBA is scanned into a virtual Claim File
(C-File). Evidence is NOT linked to any one claim or Appeal! It is simply dumped into your
c-file.
- Do NOT re-submit any evidence you have previously given the VBA! Your VA claim file is permanent
and evidence that is already of record WILL remain there. Submitting duplicate evidence can make
your claim harder to process (and makes VBA employees more likely to overlook something).
- If the private medical provider charges VBA for copies of your records, the VBA WILL refuse to
pay and will cancel the request. If this happens the VBA will let you know and tell you that it
is now your responsibility to provide these records.
- VBA CAN generally access your VA Medical Records and Federal Medical Records (treatment at a
military facility - even if seen AFTER separation)
- As mentioned above, VBA CANNOT access Vet Center Records without you completing a
release.
- It is NOT necessary to submit your own VA Medical Center Records to the VBA since they
can freely get those records.
- In the case of Community Care Medical Records, it is VERY inconsistent as to if they
send records back to the VHA (so VBA can then get them). Therefore, it is a good idea to
either give those records to the VBA yourself or give the VBA a release so they can
request them.
For Veterans who would like to obtain their own Service Treatment Records you have a couple of
options available to you:
If the how to obtain is an address/fax number it means you must complete anSF 180 and send it to
that address/fax number.
Alternatively, if you have already filed a claim you can Request your claim file for the records.
| Branch of Service |
Period of Service Ended |
How to Obtain |
| All |
On/after 4/1/2025
|
You can access your
Service Treatment Records (STRs) from theMHS
GENESIS Patient Portal
|
| Air Force |
1/1/2014 - 3/31/2025 |
AF STR Processing Center
ATTN: Release of Information
3370 Nacogdoches Road, Suite 116
San Antonio, TX 78217 |
| Air Force |
5*/1/1994 - 12/31/2013
|
FOIA/PA Request to VBA.
|
| Air Force |
Before 5*/1/1994 |
Send anOnline request to the National Personnel Records Center (NPRC) |
| Army |
1/1/2014 - 3/31/2025
|
AMEDD Record Processing
Center
3370 Nacogdoches Road, Suite 116
San Antonio, TX 78217
Fax Number: 210-201-8310
|
| Army |
10/16/1992 - 12/31/2013 |
FOIA/PA Request to VBA |
| Army |
Before 10/16/1992
|
Send an Online request to
the National Personnel Records Center (NPRC)
|
| Coast Guard
|
9/1/2014 - 3/31/2025 |
Send an Online request to the National Personnel Records Center (NPRC) |
| Coast Guard
|
5/1/1998 - 8/31/2014
|
FOIA/PA Request to VBA
|
| Coast Guard
|
Before 5/1/1998 |
Send an Online request to the National Personnel Records Center (NPRC) |
| Marine Corps
|
1/1/2014 - 3/31/2025
|
Navy Medicine Records
Activity (NMRA) BUMED
Detachment - St. Louis
Robert A. Young Federal Building
1222 Spruce St., Room 9.308
St. Louis, MO 63103
|
| Marine Corps
|
5/1/1994 - 12/31/2013 |
FOIA/PA Request to VBA |
| Marine Corps
|
Before 5/1/1994
|
Send an Online request to
the National Personnel Records Center (NPRC)
|
| National
Oceanic and Atmospheric Administration |
Any |
Office of Marine and Aviation Operations
Commissioned Personnel Center
1315 East West Highway
10th Floor
Silver Spring, MD 20910
Fax number: 301-713-4140 |
| Navy |
1/1/2014 - 3/31/2025
|
Navy Medicine Records
Activity (NMRA) BUMED
Detachment - St. Louis
Robert A. Young Federal Building
1222 Spruce St., Room 9.308
St. Louis, MO 63103
|
| Navy |
1/31/1994 - 12/31/2013 |
FOIA/PA Request to VBA |
| Navy |
Before 1/31/1994
|
Send anOnline request to
the National Personnel Records Center (NPRC)
|
| Public Health
Services |
Any |
Officer Support
ATTN: Records Officer
1101 Wootton Parkway, Plaza Level, Suite 100
Rockville, MD 20852 |
| Space Force
|
12/20/2019 - 3/31/2025
|
AF STR Processing Center
ATTN: Release of Information
3370 Nacogdoches Road, Suite 116
San Antonio, TX 78217
|
| All |
Any |
Military OneSource Records - send a FOIA request to the Office of the
Secretary of Defense and Joint Staff |
*6/1/1994, if discharged or retired from the Reserve or National Guard.
IMPORTANT NOTES:
- Do NOT request these records to submit them with your claim! As the VA will themselves make
their own request. And will likely get a response much faster than if you did it anyway.
HOWEVER, if you have your own copies of things (not from your own request for the records) - you
SHOULD provide the VA a copy as it is not unusual for DoD to misplace things.
- If your last unit of assignment was a National Guard or Reserve unit it is possible they failed
to forward your medical records to the archives or the VA. In such cases, you may want to
contact them and request the records yourself from them. This is assuming of course they didn't
destroy them or completely lose them.
- Private Medical Records (treatment outside a military provider) ARE considered STRs if the
treatment/care was during a period of Active Duty. However, Private Medical Records are
generally NOT included into your STRs unless YOU had them added. Meaning, it is generally a good
idea to obtain the records yourself or giving the VA a Release to have them attempt to get the
records for you.
These records include (but are not limited to) your:
- Awards;
- DD-214;
- Enlistment/Reenlistment paperwork;
- This often times includes your entrance MEPS physical examination.
- Orders; and
- Personnel Actions.
Depending when you separated and what branch you served will determine how you can access these
records:
| Branch of Service |
Period of Service Ended |
How to Obtain |
| Air Force |
Before 10/1/2004
|
*
|
| Air Force |
After 09/30/2004 |
@ |
| Army |
Before 10/01/1994
|
*
|
| Army |
After 09/30/1994 |
@ |
| Coast Guard
|
Any
|
*
|
| Army |
10/16/1992 - 12/31/2013 |
FOIA/PA Request to VBA |
| Marine Corps
|
Before 01/01/1999
|
*
|
| Marine Corps
|
After 12/31/1998 |
@ |
| National
Oceanic and Atmospheric Administration
|
Any
|
See above table
|
| Navy
|
Before 01/01/1995 |
* |
| avy
|
After 12/31/1994
|
@
|
| Public Health
Services
|
Any |
See above table |
| Space Force
|
Any
|
@
|
*You will need to submit a request to NPRC.
@ClickHERE then follow this path > Correspondence/Documentation (top left of screen) > Defense
Personnel Records Information (DPRIS) > Request Personnel File.
- Private Medical Records and Non-VA Hospital Reports that relate to your claimed illnesses or
injuries, or that show your disability has gotten worse (you MUST provide them with aVA Form
21-4142/21-4142a , if you want VA to obtain them for you).
- Newspaper articles showing you were personally involved in an event or that an event occurred
during a time you were in a location.
- Buddy Statements youβd like to provide from family members, friends, clergy members, law
enforcement personnel, or those you served with that can tell the VA more about your claimed
condition and how and when it happened, how it got worse, and how it currently effects you.
- Supporting/Personal Statements. Basically, if you want to point things out in your records, to
help ensure the rater does not miss anything, or if you want to add some context/detail to your
evidence that may otherwise not be known.
IMPORTANT NOTE:
- When filing forPTSD the following form is generally REQUIRED:
- Statement in Support of Claimed Mental Health Disorder(s) due to an In-Service Traumatic
Event(s)VA Form 21-0781 .
NOTES:
- The VBA CAN access your VHA medical records themselves, so it is NOT necessary to upload them as
apart of your claim!
- Maximum file size allowed for uploading documents online is 50MB.